It seems that my mailbag (OK, e-mail inbox) is always full of questions. Some of the questions are asked on a very regular basis. In nearly every case, the solution has been covered in a previous blog post. Today I wanted to go over those common questions and again provide the links to the solutions.
Forgotten Login Credentials and Serial Numbers
One question that always makes me shake my head a little and that is users are constantly forgetting login credentials or the serial numbers for a product. In almost every case, this information was originally provided to the user in an e-mail very clearly labeled with "save this information". If you can't remember your own information, how can you expect me to save the information for thousands of users?
I want to refer you all to the Choosing Strong Passwords and Remembering Them Easily
post. If are you not choosing strong passwords, it is quite likely your account will get hacked. And if you do choose strong passwords, nobody is able to remember them. That's why you should all have a utility like Roboform
that remembers them for you! I can only guess that most people would rather constantly forget login credentials or use unsecure passwords than spending a few dollars on an invaluable utility. I've been using Roboform
for many years now and it does a great job of remembering my login credentials for hundreds of Web sites.
This forgetfulness extends to downloaded software and serial numbers. For that, please read Store Downloaded Software and Serial Numbers in a Safe Place
. It really isn't that difficult to put everything in a location that is backed up regularly using a tool like GoodSync
. This is something I've done for years and I always know where to go to get the software or serial number I need. Storing the software in a safe place and making note of serial numbers costs you nothing but a little time. GoodSync
does have a small cost which is very worthwhile if you know your data is safely and regularly backed up.
A small percentage of users who purchase downloadable content from Graphics Unleashed report they are having trouble downloading the content. It is frustrating to those users and equally frustrating to me as we provide a PDF with a lot of details
in their order confirmation e-mail.
In almost every case, the user either has a download manager installed or their security software is interfering with the download. I honest believe that download managers provide zero benefit so you should make sure you don't have them installed. And if you are having trouble downloading anything (from Graphics Unleashed or elsewhere), try a different browser! I know that almost every single person who has trouble downloading is using the worst browser on the market
, Internet Explorer. There are great alternatives and they are absolutely free. Please read Install Multiple Web Browsers and Avoid Download Managers
for more details.
I got a phone call from a loyal reader last week who wondered if we might have some wood fills for use in a project. Of course we do! We have more than 1900 Seamless Textures
in our Textures Unleashed collections
. They include collections of
Fire & Ice
Ground & Plants
Floor, Wall & Bricks
Tile & Path
. You can download a PDF catalog for every collection for free and save it on your computer for future reference. Of course you should just purchase a few of the collections and put them to use immediately in your projects!
Can You Help Me?
Quite often I'll get an e-mail or call from a loyal reader asking if I can help them with this one little thing. Rarely is it truly one thing and it typically isn't that little. Yet in almost every case, I'm asked to provide my time and assistance for free. I'd love to help you, but I have to ask you to respect that my time, like yours, is valuable. There is no outside entity paying me to help you. I make small blocks of my time available to you at a reasonable price. So if you'd like my help, all you have to do is purchase a small block of my time
Deals Ending Soon
In CoCut Standard and Professional for Vinyl Cutting or Print and Cut
, I told you there was a special offer for anything who purchased by September 14, 2014. Buy one full version and get another license for free! There are a few days left on this deal, so take advantage now before it ends.
In Special Savings For Loyal Readers
, I provided a coupon code with big savings. I only made a limited number of coupons available and there is only one remaining as of the time of this writing. The next person to take advantage will be the last.
Corel is offering $100 cash back to anyone who purchases a full version of CorelDRAW X7 prior to November 30, 2014. Details of this offer can be found in Switch to CorelDRAW X7, Get $100 Cash Back